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Saturday, September 18, 2010

Day 41 - Tried Scanning signal on the Roof

Usage Time:
2:48pm - No Problems
3:38pm to 7:32pm - Worst
9:50pm to 12:00pm - Acceptable

Browsing Experience:
2:48pm – No problems.

3:38pm – Slow connection, high Ping, many request timed out. Even with 2 bars signals and sometimes reaching 3 bars -77dBm 11dB.

3:55pm - I lost my signal after adjusting my device then I position it to where I always get a good signal but only one base station is showing. I can't get signal thru my base station so I restart my device.

3:58pm - After rebooting I can see my base station but I can't connect. I waited for 10 minutes but still can't connect to my base station. I restarted my device again.

4:15pm - I still can't connect and can't see my base station so I decided put my WiMAX device on the roof and see if I can get a good signal. After raising it on the roof, adjusting, scanning, checking, restarting, and monitoring my device for an hour. I got connected to 2 different Base Station ID but I can't see and connect to my main Base Station ID.
1. 0x0000650e5df3 = 1 bar Signal | -77dBm RSSI | 2 to 3dB CINR
2. 0x00006503b72b = 1 to 2 bars Signal | -72dBm RSSI | 5 to 6 dB CINR

5:50pm - I put it back to its original place. Check my device status, I can see my base station but I can't connect. As usual I restarted my device again and now I got connected to different Base Station. 0x00006503b72b with 1 bar Signal, -81dBm RSSI and 5dB CINR.

6:20pm - Restarted my device again and now I got 2 bars signal from my main base station but my Ping is high and got many Request Timed Out then after 3 minutes I lost my connection. I unplug my device and left it for an hour.

7:32pm - I plug my device, I can see my base station but I keep getting "BS SYNC LOSS" on WiMAX Disconnect Reason. I restart my device and now I got 2 bars signal. I Ping google.com and 10.0.0.1 but I get so many request timed out then I get "Destination net unreachable" it means that got disconnected again from their base station. I stop monitoring.

9:50pm - I check my device and now I have 2 bar signal and no more request timed out. When I browse the internet, Everything is loading but with a minor delay. Google map is now loading map images.

Base Station ID = 0x00006503b729, 0x0000650e5df3, 0x00006503b72b
Download speed = Fluctuating
Ping Status = Fluctuating
Weather = Fair

Time
Signal
RSSI
CINR
Temp.
IP Address
Lease Obtained
BS ID
2:48pm
2
-82
9
52
10.0.246.177
Sep 18 15:13 2010
0x00006503b729
3:38pm
2
-81
10
53
10.0.246.177
Sep 18 15:13 2010
0x00006503b729
5:26pm
1
-77
2 to 3
47
10.0.246.177
Jan 01 20:00 2007
0x0000650e5df3
5:36pm
2
-72
5 to 6
47
10.0.246.177
Jan 01 20:11 2007
0x00006503b72b
7:32pm
2
-82
8
50
10.0.246.177
Sep 18 19:15 2010
0x00006503b729
Time: 3:38pm
Ping statistics for google.com(72.14.254.104):
Packets: Sent = 4060, Received = 3497, Lost = 563 (13% loss),
Approximate round trip times in milli-seconds:
Minimum = 60ms, Maximum = 3881ms, Average = 245ms
Time: 3:38pm
Ping statistics for google.com(72.14.254.104):
Packets: Sent = 2320, Received = 2194, Lost = 126 (5% loss),
Approximate round trip times in milli-seconds:
Minimum = 44ms, Maximum = 3899ms, Average = 643ms
Time: 7:32pm
Ping statistics for google.com(72.14.254.104):
Packets: Sent = 124, Received = 35, Lost = 89 (71% loss),
Approximate round trip times in milli-seconds:
Minimum = 305ms, Maximum = 2292ms, Average = 1395ms
Time: 7:32pm
Ping statistics for 10.0.0.1:
Packets: Sent = 137, Received = 39, Lost = 98 (71% loss),
Approximate round trip times in milli-seconds:
Minimum = 72ms, Maximum = 3097ms, Average = 1377ms


Tracing route to www.l.google.com [72.14.254.104] - 2:48pm
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms mywimax [192.168.15.1]
2 96 ms 284 ms 1224 ms 10.0.0.1
3 * * * Request timed out.
4 541 ms 273 ms 293 ms 121.54.29.173
5 76 ms 59 ms 83 ms 203.87.132.106
6 85 ms 99 ms 64 ms 203.87.132.105
7 87 ms 89 ms 108 ms 124.83.0.41.pldt.net [124.83.0.41]
8 85 ms 169 ms 99 ms 58.71.0.93
9 117 ms 114 ms 129 ms 210.14.2.146
10 1062 ms 564 ms 914 ms 209.85.254.166
11 602 ms 164 ms 344 ms 72.14.233.107
12 2228 ms 128 ms 114 ms 3.bp.blogspot.com [72.14.254.104]

Trace complete.
Tracing route to www.l.google.com [72.14.254.104] - 2:48pm
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms mywimax [192.168.15.1]
2 101 ms 119 ms 388 ms 10.0.0.1
3 * * * Request timed out.
4 39 ms 99 ms 88 ms 121.54.29.173
5 68 ms 79 ms 103 ms 203.87.132.106
6 62 ms 87 ms 119 ms 203.87.132.105
7 61 ms 84 ms 79 ms 124.83.0.41.pldt.net [124.83.0.41]
8 61 ms 85 ms 106 ms 58.71.0.93
9 1238 ms 771 ms 752 ms 210.14.2.146
10 109 ms 244 ms 225 ms 209.85.254.166
11 95 ms 109 ms 92 ms 72.14.233.107
12 97 ms 114 ms 108 ms 3.bp.blogspot.com [72.14.254.104]

Trace complete.
Tracing route to www.l.google.com [72.14.254.104] - 5:26pm
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms mywimax [192.168.15.1]
2 73 ms 84 ms 83 ms 10.0.0.1
3 * * * Request timed out.
4 60 ms 80 ms 79 ms 121.54.29.173
5 67 ms 89 ms 83 ms 203.87.132.106
6 67 ms 79 ms 84 ms 203.87.132.97
7 93 ms 77 ms 43 ms 119.92.129.117.static.pldt.net [119.92.129.117]
8 31 ms 37 ms 76 ms 58.71.0.93
9 92 ms 114 ms 114 ms 210.14.2.146
10 93 ms 109 ms 109 ms 209.85.254.166
11 89 ms 114 ms 109 ms 72.14.233.107
12 89 ms 114 ms 114 ms www.google.com [72.14.254.104]

Trace complete.
Available Networks (2:48pm)
Service Provider Name
RSSI (dBm)
CINR (dB)
BS ID
Preamble Index
Truncated Sector ID
Truncated NAP ID
Frequency (KHz)
BW (KHz)
Date & Time
(*)  
-82
7
0x00006503b729 
5
0x29 
0x65
2345000
10000
09/18/2010 15:13 PM
-84
6
0x00006500002b 
0x45
0x2b 
0x65
2365000
10000
09/18/2010 15:13 PM
Available Networks (3:38pm)
Service Provider Name
RSSI (dBm)
CINR (dB)
BS ID
Preamble Index
Truncated Sector ID
Truncated NAP ID
Frequency (KHz)
BW (KHz)
Date & Time
(*)  
-81
9
0x00006503b729 
5
0x29 
0x65
2345000
10000
09/18/2010 15:13 PM
-84
6
0x00006500002b 
0x45
0x2b 
0x65
2365000
10000
09/18/2010 15:13 PM
Available Networks (3:55pm) - After restarting my device
Service Provider Name
RSSI (dBm)
CINR (dB)
BS ID
Preamble Index
Truncated Sector ID
Truncated NAP ID
Frequency (KHz)
BW (KHz)
Date & Time
-87
5
0x000065000029 
0x05
0x29 
0x65
2345000
10000
09/18/2010 15:35 PM

Available Networks (3:58pm) - Restart again because I can't connect to my base station.
Service Provider Name
RSSI (dBm)
CINR (dB)
BS ID
Preamble Index
Truncated Sector ID
Truncated NAP ID
Frequency (KHz)
BW (KHz)
Date & Time
-83
6
0x00006503b729 
5
0x29 
0x65
2345000
10000
01/01/2007 20:00 PM
-83
7
0x00006500002b 
0x45
0x2b 
0x65
2365000
10000
01/01/2007 20:00 PM
Available Networks (4:07pm)
Service Provider Name
RSSI (dBm)
CINR (dB)
BS ID
Preamble Index
Truncated Sector ID
Truncated NAP ID
Frequency (KHz)
BW (KHz)
Date & Time
-86
6
0x000065000029 
0x05
0x29 
0x65
2345000
10000
01/01/2007 20:03 PM
-86
5
0x00006500002b 
0x45
0x2b 
0x65
2365000
10000
01/01/2007 20:03 PM
Available Networks (4:37) –  After I put my device on the roof.
Service Provider Name
RSSI (dBm)
CINR (dB)
BS ID
Preamble Index
Truncated Sector ID
Truncated NAP ID
Frequency (KHz)
BW (KHz)
Date & Time
(*)  
-78
7
0x00006503b729 
5
0x29 
0x65
2345000
10000
01/01/2007 20:00 PM
-80
4
0x00006500002b 
0x45
0x2b 
0x65
2365000
10000
01/01/2007 20:00 PM
Available Networks (5:26) –  After searching and adjusting.
Service Provider Name
RSSI (dBm)
CINR (dB)
BS ID
Preamble Index
Truncated Sector ID
Truncated NAP ID
Frequency (KHz)
BW (KHz)
Date & Time
(*)  
-77
2 to 3
0x0000650e5df3 
34
0xf3 
0x65
2365000
10000
01/01/2007 20:00 PM
Available Networks (5:36) –  After restarting
Service Provider Name
RSSI (dBm)
CINR (dB)
BS ID
Preamble Index
Truncated Sector ID
Truncated NAP ID
Frequency (KHz)
BW (KHz)
Date & Time
(*)  
-72
6
0x00006503b72b 
69
0x2b 
0x65
2365000
10000
01/01/2007 20:11 PM
-81
0
0x000065000032 
0x26
0x32 
0x65
2355000
10000
01/01/2007 20:11 PM
Available Networks (5:50pm) – Put back to its original place and restart.
Service Provider Name
RSSI (dBm)
CINR (dB)
BS ID
Preamble Index
Truncated Sector ID
Truncated NAP ID
Frequency (KHz)
BW (KHz)
Date & Time
(*)  
-84
5
0x00006503b72b 
69
0x2b 
0x65
2365000
10000
01/01/2007 20:00 PM
-84
7
0x000065000029 
0x05
0x29 
0x65
2345000
10000
01/01/2007 20:00 PM
Available Networks (6:20) –  After restarting
Service Provider Name
RSSI (dBm)
CINR (dB)
BS ID
Preamble Index
Truncated Sector ID
Truncated NAP ID
Frequency (KHz)
BW (KHz)
Date & Time
(*)  
-82
8
0x00006503b729 
5
0x29 
0x65
2345000
10000
01/01/2007 20:00 PM
-85
6
0x00006500002b 
0x45
0x2b 
0x65
2365000
10000
01/01/2007 20:00 PM
Available Networks (6:23) – WiMAX Disconnect Reason: SBC Fail
Service Provider Name
RSSI (dBm)
CINR (dB)
BS ID
Preamble Index
Truncated Sector ID
Truncated NAP ID
Frequency (KHz)
BW (KHz)
Date & Time
-83
7
0x000065000029 
0x05
0x29 
0x65
2345000
10000
01/01/2007 20:06 PM
-85
5
0x00006500002b 
0x45
0x2b 
0x65
2365000
10000
01/01/2007 20:06 PM
Available Networks (7:32pm) – WiMAX Disconnect Reason: BS SYNC LOSS
Service Provider Name
RSSI (dBm)
CINR (dB)
BS ID
Preamble Index
Truncated Sector ID
Truncated NAP ID
Frequency (KHz)
BW (KHz)
Date & Time
-83
7
0x000065000029 
0x05
0x29 
0x65
2345000
10000
01/01/2007 20:06 PM
-85
5
0x00006500002b 
0x45
0x2b 
0x65
2365000
10000
01/01/2007 20:06 PM

Facebook Comments

1 comment:

jfedewa2020 said...

Found your blog searching for "BS SYNC LOSS" on Google.

I'm surrounded by closeby CLEAR WiMAX towers in Arlington, Virginia and had a couple of great months of service.

Then, 16 days ago, CLEAR made an "improvement" to one or more of the towers and I've had very unreliable and much slower service riddled with hours of "Base Station Sync Loss" outages.

I think you can be sure that CLEAR doesn't know what they are doing. It's a big science experiment and customers are the guinea pigs. They don't seem to understand each device they sell, and the automatic OTA firmware upgrades likely are not happening either.

More on my saga is at http://forums.clear.com/clearcom/topics/bs_sync_loss_and_disorganized_tech_support

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